Privacy Policy

Last updated: 13 November 2026

1. Who we are

Nova Labs LLC (“Nova Labs”, “we”, “us”) is responsible for the personal information described in this policy. You can reach us at privacy@novalabs.ltd or by mail at 30 N Gould St, Ste R
Sheridan, WY 82801
US.

2. This website

• We do not set cookies, use analytics, embed tracking pixels or load third-party scripts, fonts or frames.
• Our hosting provider processes standard server logs (such as IP address, browser type, page requested and time of request) to deliver and protect the site. Those logs are kept under the host’s own retention settings. We do not use them to identify or profile visitors.
• Links from this site are configured not to send referrer information to other websites.

3. Purchases

Checkout and payment acceptance are not enabled. Product buttons open your own email program; they do not create an order, transmit payment details or automatically send a message. Please do not email card details or send payment. We will describe the confirmed payment provider and order-data processing before sales open.

4. Product inquiries, evaluation requests and support emails

When you email us, we receive what you send: for example your name, role, business email, firm details and the content of your message and any attachments. We use it to answer your inquiry, assess evaluation requests, run approved evaluations and provide support. An inquiry is not a newsletter subscription. Please do not send client drawings or payment details; use synthetic samples if a sample is requested.

5. The Codex software

Codex processes CAD detail data and Revit project data locally on your computer. That detail data is not uploaded to us.

Drafting note: before publication, confirm and describe here any licensing, activation or update checks performed by the shipped software.

6. How we use information

• To process orders and deliver licenses, downloads and updates.
• To provide support and run evaluations.
• To send service messages, such as receipts, renewal reminders and security notices.
• To meet billing, tax, accounting and other legal obligations.
• To protect our products, customers and business against fraud and misuse.

We do not use personal information for advertising, and we do not build marketing profiles.

7. Sharing

We do not sell personal information, and we do not share it for cross-context behavioral advertising. We share it only as needed with:

• service providers that help us run the business, such as our payment and checkout providers, email provider and website host;
• professional advisers, such as accountants and lawyers, under confidentiality obligations;
• authorities, when the law requires it; and
• a successor, if the business or its assets are transferred, subject to this policy.

8. Retention

We keep order and billing records for as long as tax and accounting rules require. We keep support and evaluation emails for as long as needed to help you, then delete them within a reasonable period.

Drafting note: specific retention periods to be set in legal review.

9. Security

We use reasonable administrative and technical measures to protect personal information and limit access to people who need it. No method of storage or transmission is completely secure.

10. Your choices and rights

You can ask us to access, correct, delete or provide a copy of your personal information by emailing privacy@novalabs.ltd. Depending on where you live, you may have additional rights under local law. We may need to verify your request, and we will not treat you differently for exercising your rights. Some records, such as invoices, must be kept to meet legal obligations.

11. Where information is processed

We are based in the United States. Our service providers may process information in the United States and other countries where they operate.

12. Children

Our products are for businesses and are not directed to children. We do not knowingly collect personal information from children.

13. Changes to this policy

We will post any changes here with a new “last updated” date and, for material changes, notify active customers by email.

14. Contact

Nova Labs LLC
30 N Gould St, Ste R
Sheridan, WY 82801
US
privacy@novalabs.ltd